Subscription FAQ

Updated: February 4th, 2024

Note: Starting December 2023, stickers will come without foiling. Instead, you will receive extra (and better) freebies each month. We thought it would be much more exciting to receive different freebies each month!

What is monthly Tinta Mail Subscription?

  • It is a planner sticker and/or washi tape kit that is automatically delivered to you every month. Each month has its own theme.

What kits do you offer?

  • Deco Kit: Comes with 6 sticker sheets. (Not available to new subscribers anymore).
  • Sticker Kit: ($27.60) A combination of a variety of decorative stickers. Comes with a minimum of 9 sticker sheets plus freebies that may vary from month to month.
  • Washi Set ($20.25): A set of 4-5 washi tapes that matches the themes of the corresponding month's sticker kits plus freebies that may vary from month to month. 
  • Deluxe Box ($44.25): Sticker Kit + Washi Set plus freebies that may vary from month to month. 

    Prices in USD.

Timeline: 

  • 1st – 3rd: All recurring charges processed.
  • 4th – 18th: Opening period for new subscribers (unless mentioned otherwise).
  • 24th: Shipping starts (lasts until the end of the month; some months may ship earlier than scheduled).
  • 25th: sneak peek starts for upcoming month
  • 28th: last day to make changes to your subscriptions for the upcoming month

     

    How many subscription kits can I purchase?

    • There is no limit.

    How much is shipping?
    - Stickers Only (Untracked): 
     USA: $3.50 / Canada: $3.50 / International address: varies 

    - Washi Sets and Deluxe Box (Tracked): Will be determined at checkout.

     

      How many months of subscriptions do I need before I can cancel?

      • There are no minimums. You may cancel anytime. 

       

      Can I purchase other items at the same time?

      • Unfortunately not. This ensures that kits are shipped out on time and everyone receives them in a timely manner.

       

      Can I cancel and have my kit refunded?

      • Unfortunately not. All sales are final and will not be refunded.

       

      Will these kits be available to purchase without subscribing?

      • Yes, if we have extras.

       

      How do I cancel my subscription?

      • You can easily do that by clicking ‘Manage Monthly Subscription’ in the menu of the website.

      If you have further questions, please feel free to email us at orders.createwithpen@gmail.com