Subscription FAQ

Updated: May 20, 2021

What is monthly Tinta Mail Subscription?

  • It is a planner sticker kit that includes stickers, diecuts and sometimes postcards or quote cards. The kit is automatically sent to you every month. Each month has its own theme.

Timeline: 

  • 1st – 3rd: All recurring charges processed.
  • 4th – 18th: Opening period for new subscribers (unless mentioned otherwise).
  • 24th: Shipping starts (lasts until the end of the month)
  • 25th: sneak peek starts for upcoming month
  • 28th: last day to make changes to your subscriptions for the upcoming month

     

    How many subscription kits can I purchase?

    • There is no limit.

       

      How much is shipping?

      • Packages are shipped via flat kraft mailers. US address: $3.50 / International address: Varies / Canadian address: $3.50 (all prices in USD).

       

      Is the package tracked?

      • No. We do not offer tracked shipping at this time. We want to make this as affordable as possible to everyone. If there is a demand for tracked shipping in the future, we will make adjustments accordingly.

         

        What kits do you offer?

        • A - Deco Kit: These designs are generic and can be used in any and all planner styles. Includes 4 sheets of stickers (3.5 x 5 inches) and other items such as postcards, quote cards, or diecuts.
        • B - Vertical Kit: This is a mini sticker kit that's suitable for vertical planning styles. Includes 8 sheets of stickers (3.5 x 5 inches) and other items such as postcards, quote cards, or diecuts. 
        • C - Combo Kit: Both 'A' and 'B' kits.

        How many months of subscriptions do I need before I can cancel?

        • Minimum subscription period is 3 months. You can cancel it anytime after the third charge.

         

        Can I purchase other items at the same time?

        • Unfortunately not. This ensures that kits are shipped out on time and everyone receives them in a timely manner.

         

        Can I cancel and have my kit refunded?

        • Unfortunately not. All sales are final and will not be refunded.

         

        Will these kits be available to purchase without subscribing?

        • Yes.

         

        How do I cancel my subscription?

        • You can easily do that by clicking ‘Manage Monthly Subscription’ in the menu of the website.