Subscription FAQ
Updated: June 2022
What is monthly Tinta Mail Subscription?
- It is a planner sticker and/or washi tape kit that is automatically delivered to you every month. Each month has its own theme.
Timeline:
- 1st – 3rd: All recurring charges processed.
- 4th – 18th: Opening period for new subscribers (unless mentioned otherwise).
- 24th: Shipping starts (lasts until the end of the month)
- 25th: sneak peek starts for upcoming month
- 28th: last day to make changes to your subscriptions for the upcoming month
How many subscription kits can I purchase?
- There is no limit.
How much is shipping?
- Stickers Only (Untracked):
USA: $3.50 / Canada: $3.50 / International address: varies
- Washi Sets and Deluxe Box (Tracked):
USA: $7.00 / Canada: $8.50 / International: Varies
What kits do you offer?
- Deco Kit: These designs are generic and can be used in any and all planner styles. Includes 4 sheets of stickers (3.5 x 5 inches) + a freebie.
- Combo Kit: A combination of the Deco Kit and a Vertical style sticker kit. Total of 12 sticker sheets (3.5x5 inches).
- Washi Set: A set of 5 washi tapes that matches the themes of the corresponding month's sticker kits.
- Deluxe Box (the everything box): Combo Kit + Washi Set.
- Deco Kit + Washi Set: A combination of Deco kit and the Washi sets.
How many months of subscriptions do I need before I can cancel?
- There are no minimums. You may cancel anytime.
Can I purchase other items at the same time?
- Unfortunately not. This ensures that kits are shipped out on time and everyone receives them in a timely manner.
Can I cancel and have my kit refunded?
- Unfortunately not. All sales are final and will not be refunded.
Will these kits be available to purchase without subscribing?
- Yes.
How do I cancel my subscription?
- You can easily do that by clicking ‘Manage Monthly Subscription’ in the menu of the website.
If you have further questions, please feel free to email us at orders.createwithpen@gmail.com